Because of email limitations, sometimes it is easier to transfer files from you to Crestone Creations or from Crestone Creations to you via FTP. To make a long story short, FTP (File Transfer Protocol) is one way to simply download/upload the file instead of sending it by email. If you are the sender, it is kind to your intended recipients who may not be able to deal with massive emails to be landing in their mailbox and you may save them frustration and avoid bogging down the works.

Crestone Creations uses iDisk as one kind of FTP site.
This makes it very easy for both mac and PC users.
PC users can get files from a web-based FTP site. Mac users can mount the site on their desktop and drag and drop files.

How to send/get a file to/from Crestone Creations:

For Mac users:
To access an iDisk Public folder, anyone using Mac OS X v10.1 or later can choose iDisk from the Go menu, and then choose Other User's iDisk.

or, for PC & Mac users:

You can upload and download files to your iDisk from a browser on most Internet-connected computers by going to http://idisk.mac.com/<username>/Public/?view=web and type public@<username> as the login.

or, for downloads from our public folder:
http://homepage.mac.com/<username>/

Of course, substitute <username> with the target username, less the <>
- please contact us for the username.

NOTE:
When going to the .mac site and initiating a download, sometimes an error message is returned the first time you try to access the file.

The error message is something like:
" Sorry, but we can't find the HomePage you've requested."

The fix is simply to try again. It seems to be a bug with .mac